Privacy Policy

Sturl Digital respects your privacy. We collect only the information needed to respond to inquiries, prepare quotes, deliver digital projects, support our clients, and improve our website and services.

1. Information We Collect

When you contact us through our website, WhatsApp, phone, email, or other channels, we may collect:

• Your name, email address, phone number, company name, and contact preferences.
• Project details, service interests, budget range, deadlines, messages, files, brand assets, and technical requirements you choose to provide.
• Billing, payment, invoice, and account information related to a project.
• Technical information such as browser type, device type, general location, pages visited, referring URLs, and usage data collected through hosting, analytics, logs, or similar tools.

2. Contact Forms and Third-Party Processing

Our website contact form is powered by WPForms on our WordPress website. When you use the form, your submitted details are stored in our website database and sent to us by email so we can respond to your inquiry. We may also use email, WhatsApp, hosting providers, payment processors, CMS platforms, domain registrars, analytics tools, and other service providers when delivering our services.

3. How We Use Information

• To respond to inquiries, quote projects, and communicate with you.
• To plan, design, develop, launch, host, maintain, or support websites, applications, and digital platforms.
• To manage invoices, payments, contracts, project records, and client relationships.
• To improve our website, services, security, performance, and customer experience.
• To send service-related updates or follow up on an inquiry. We do not sell your personal information.

4. Cookies and Similar Technologies

Our website may use local storage to remember your light or dark theme preference. We may also rely on hosting logs, analytics, embedded media, or third-party tools that use cookies or similar technologies to understand website performance and usage. You can control cookies through your browser settings.

5. Sharing Information

We may share information with trusted service providers only when needed to operate our website, respond to you, process forms or payments, deliver a project, provide hosting or support, comply with law, or protect our rights. We do not rent or sell your personal information to marketers.

6. Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information. No website, email, hosting platform, or internet transmission is completely secure, so we cannot guarantee absolute security.

7. Data Retention

We keep information for as long as needed to respond to your inquiry, provide services, maintain project and business records, comply with legal obligations, resolve disputes, and enforce agreements. We may delete or anonymize information when it is no longer needed.

8. Your Choices and Rights

Depending on your location and applicable law, you may request access to, correction of, deletion of, or restriction on the use of your personal information. You may also ask us to stop non-essential communications. We may need to verify your identity before responding to certain requests.

9. International Transfers

We are based in Ibadan, Nigeria, and may use service providers or technology platforms located in other countries. By contacting us or using our services, you understand that information may be processed outside your location where privacy laws may differ.

10. Children's Privacy

Our website and services are intended for business owners, professionals, and organizations. We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us so we can take appropriate action.

11. Links to Other Websites

Our website or project communications may link to third-party websites, platforms, payment services, plugins, or social media pages. We are not responsible for the privacy practices or content of those third parties.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services after updates means you acknowledge the revised Policy.

13. Contact

For privacy questions or requests, contact us at [email protected] or [email protected]. You can also contact us by phone or WhatsApp at +234 706 627 2858.